FAQs

During checkout, you can select from our three daily delivery slots: 08:00 AM – 10:30 AM, 10:30 AM – 12:30 PM, or 04:00 PM – 07:00 PM to best fit your schedule.

We operate on a rolling 2-day booking window. This means you can place orders for Today or Tomorrow only. This policy ensures product availability and guaranteed freshness upon delivery.

We offer a flat shipping rate of 25 QAR for orders below 200 QAR. For all orders above 200 QAR, delivery is completely free of charge.

We currently deliver across all major regions within Qatar. If you are unsure whether your location is covered, please contact our support team via WhatsApp before completing your purchase.

To ensure prompt deliveries, orders move to processing quickly. If you need to change your delivery slot or update your details, please contact us immediately via phone or WhatsApp at +974 70442204.

While our team works hard to meet every slot precisely, traffic or unforeseen circumstances can occasionally cause slight variations. You can check your order status or contact support directly for real-time tracking assistance. Please note: Deliveries are processed daily within your chosen time slots, but schedules may vary slightly during public holidays.
faq